Professional Experience
Area Manager - Priority Banking
Emirates NBD
- Lead a team of Relationship Managers, Wealth Advisors, and Customer Service Officers to achieve business objectives and high customer satisfaction within a rigorous compliance framework.
- Oversee the area's portfolio growth, ensuring portfolio hygiene and proactive risk mitigation across all client segments.
- Collaborate with internal stakeholders to deliver seamless banking services, ensuring alignment with regulatory standards and operational efficiency.
Manager - Assets and Wealth Sales Support
Emirates NBD
- Managed Priority Banking's asset portfolio, focusing on revenue growth and client retention while upholding strict adherence to investment guidelines.
- Successfully handled Lombard lending and IPO processes for various segments, demonstrating expert product knowledge.
- Coordinated with product teams to implement new offerings aligned with market trends and assessed product viability.
Earlier Career Progression (2008 - 2022)
- Assistant Manager (Assets) - Priority Banking: (Apr 2017 - Sep 2022)
- Loan Specialist - Priority Banking: (Sep 2012 - Apr 2017)
- Service Manager - Priority Banking: (Apr 2011 - Sep 2012)
- Customer Service Representative - Priority Banking: (Nov 2008 - Apr 2011)
References available upon request.